GlowRisia is committed to protecting your privacy and ensuring the confidentiality of your personal and business information. This privacy policy outlines how we collect, use, store, and protect your data when you engage with us for garments export services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and job title.
- Business Information: Company name, address, tax identification number, and other relevant details.
- Transaction Information: Payment details, purchase history, and shipping information.
- Technical Information: IP addresses, browser type, and usage data from visits to our website.
2. How We Use Your Information
The information collected is used for:
- Processing and fulfilling orders.
- Communicating about orders, shipping, and updates.
- Issuing invoices, receipts, and necessary documentation.
- Responding to inquiries, complaints, or feedback.
- Improving our services, website, and user experience.
- Complying with legal and regulatory requirements.
3. Information Sharing
We do not sell, trade, or rent your personal or business information. However, we may share your information in the following cases:
- Service Providers: With logistics, payment processors, or other partners essential to fulfilling your order.
- Legal Obligations: When required by law or to comply with court orders or regulatory processes.
- Business Transactions: In mergers, acquisitions, or asset sales, your information may be transferred as part of the business.
4. Data Security
We take appropriate measures to secure your information against unauthorized access, alteration, or loss, including:
- Encryption of sensitive data.
- Secure servers and firewalls.
- Limited access to personal data is available only to authorized personnel.
However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.
5. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. Upon request, we will delete your data unless retention is required by law.
6. Your Rights
You have the following rights regarding your personal and business information:
- Access: Request a copy of the information we hold about you.
- Correction: Update or correct inaccurate or incomplete information.
- Deletion: Request the deletion of your information, subject to legal requirements.
- Objection: Opt out of marketing communications or other specific uses of your data.
To exercise these rights, contact us using the details provided below.
7. Cookies and Tracking
Our website may use cookies or similar technologies to enhance your experience and gather data on website usage. You can manage your cookie preferences through your browser settings.
8. Third-Party Links
Our website or communications may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies independently.
9. Changes to This Policy
We may update this privacy policy periodically. Any changes will be posted on our website, and significant updates will be communicated to you directly.
10. Contact Information
For questions or concerns about this privacy policy, please get in touch with us at:
- Email: support@glowrisia.com
- Phone: +0881600047950
- Address: 1208, Mohakhali, Dhaka Bangladesh.